Refund Policy

Last Updated: November 26, 2024

At Flixin.tv, we aim to provide you with the best possible experience. Please read our refund policy carefully to understand your rights regarding refunds and cancellations.

1. General Refund Policy

1.1 Digital Services:
Refunds are generally not provided for digital services or subscriptions once they have been accessed or used, as these services are delivered instantly and cannot be returned.

1.2 Exceptions:
Refunds may be issued under specific circumstances, such as:

  • Technical Issues: If you are unable to access the service due to a technical issue caused by Flixin.tv and our team is unable to resolve it.
  • Unauthorized Charges: If a payment was made without your authorization, please contact us immediately at general@flixin.tv.

2. Subscription Cancellation and Refunds

2.1 Canceling a Subscription:
You can cancel your subscription at any time through your account settings. After cancellation:

  • You will retain access to the Service until the end of your current billing period.
  • No further charges will be made after the current billing cycle ends.

2.2 Refunds for Subscriptions:
Refunds for active subscriptions are not provided unless required by applicable laws.

3. One-Time Purchases

For one-time purchases (e.g., special access or premium content):

  • Refunds are only issued if the purchased content was not delivered or if technical issues occurred that prevent you from accessing it.

4. Payment Disputes

If you experience any issues with a payment, please contact us at general@flixin.tv. We will review your case and provide assistance to resolve the issue.

5. Refund Process

To request a refund, please follow these steps:

  1. Email us at general@flixin.tv with the subject line "Refund Request".
  2. Provide the following information:
    • Your account email
    • Payment receipt or transaction ID
    • Reason for the refund request
  3. Allow up to 7 business days for us to process your request and respond.

6. No Refunds for Third-Party Add-Ons or Content

If you purchase content or add-ons through third-party services (e.g., linked platforms or payment processors like PayPal or Stripe), you must contact those providers directly for refunds. Flixin.tv is not responsible for third-party transactions.

7. Changes to the Refund Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us: